WHERE ARE YOU BASED?
We're based in London, UK - and our North American office is in New York, US.
HOW DOES SHIPPING WORK?
Products are shipped from one of our warehouses - either from the US, Europe, or Asia.
In general, products shipped from the US take 4-8 days to arrive. International delivery may take 2-5 weeks.
If your order hasn't arrived yet, do not worry; it's on its way. You can always track your package, or e-mail us for additional information.
We offer international shipping options too - no matter where you are, you can buy from us!
HOW CAN I PAY FOR MY ORDER?
We offer safe shopping and accept payment via Paypal, Credit card, Debit card, VISA or MasterCard - choose what most suits you! All products are listed in US Dollar, but and our system will automatically convert your currency into GBP to make it easy for you when placing an order.
If I change my mind, can I cancel the order?
Sure! Just contact us at email@example.com and we’ll be able to edit or cancel an order for you as long as it hasn’t already been processed.
HOW TO FOLLOW YOU ON SOCIAL MEDIA?
You can follow us on Instagram: @bodyletic